Empowering you to understand your clients’ technical needs and business processes so you can advise the best way forward.
Good service begins with understanding how your customers currently operate and what they are trying to achieve. What do they want to get from their IT, where do their priorities lie and where do they see themselves in the future? By establishing all of these aspects from the outset, together we can ensure that we put together the correct solution every time. Westcoast will make sure that you stay up to date with the latest and greatest automated software to carry out audits on both the hardware and software. Our dedicated professional services team are also on hand to carry out discovery days and train your teams on how to carry out this work themselves.
Beginning with a discovery document, we’ll help you to assess and evaluate so that you’re always asking the right questions – What have your customers currently got? What are they running? What do they want to achieve? – and allowing you to provide the right solutions. The more you can understand about what your customers want, the more likely it is that you’ll be the one providing them with the solution.
With our additional range of attached services we can help you to deliver professional cloud adoption services, from automated delivery, to helping to ensure that your customers never over-spend.
Discovery from Westcoast is about giving you and your customers the software and services they actually need.