Unified Communication

Unified Communications brings instant messaging, VOIP, conferencing and mobility all together in the workplace – and it’s what every organisation should be striving towards.

The concept of Unified Communications is best represented through Skype for Business and the additional functionality that can be gained through Westcoast’s attached services.

As the key component, Skype for Business is the consistent user interface that flows throughout the additional UC functionality. Skype for Business provides the means to instant message colleagues, have video calls, and share your screen with contacts, and of course it links straight in with Office 365 and Outlook.

When paired with attached services, Skype for Business becomes a true Unified Communications solution tied to the organisation’s phone network. Attached services can provide voice encryption, CTI (Computer Telephony Integration), click-to-dial functionality and more. Through CSP, this UC solution is completely scalable and easy to bill on a monthly basis, with no dedicated hardware required.

The concept of Unified Communications has existed for a while, but it’s only now that reality is meeting and exceeding the expectations. Get in touch with Westcoast to find out how a UC solution can help your customers. Click here to email the Cloud Team about Unified Communications.  cloud@westcoast.co.uk

  • Have one phone number for everything, thanks to the power of Skype for Business.
  • Easy to set up, as there’s no need for dedicated hardware.
  • Transform a phone network into a scalable service with a myriad of extra functions included.
Westcoast Nebula is A Microsoft Partner