Help your customers’ productivity take off with the right Copilot business plan

Copilot is your clients’ ticket off the runway of tedious tasks. With AI, they’ll reach productivity cruising altitude. 

But it’s not always clear to clients how AI could benefit their teams or how to get started. And anyway, isn’t enterprise-ready AI pricey? Don’t you need to be an AI afficionado to work these things? The short answer: no. 

For a longer answer, let’s dig into more detail on the different Copilot plans and how to advise your clients on which one to choose (the first of which is free!). 

April 29, 2025
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Personal vs. Business class

Microsoft offers two types of Copilot plans: personal and business.   

Personal plans cannot be used with a work email address. So, the Microsoft 365 business plans are ideal for organisations wanting to unlock AI for employees. Point your customers to business class.  

Taxi down the runway with free Copilot Chat

Many people still haven’t tried out an AI assistant. Microsoft 365 Copilot Chat is free for organisations with a Microsoft 365 license and is a great way to test AI productivity boosts with no financial commitment. It’s available on the web, and in Teams, Outlook, and Microsoft Edge. 

The secure Copilot Chat with IT controls, like enterprise data protection, is powered by GPT-4o and grounded in the web to help users power up their productivity. In seconds, they can get industry topic summaries, build frameworks, find the right Excel formula for tasks of any level, generate images, and more. Agents accessed directly in the chat offer knowledge and skills like prompt, writing, and idea coaching. 

There are file upload and image generation limits, but there’s plenty of bandwidth to get users started with embedding AI in their workflows. 

TAKE OFF WITH MICROSOFT COPILOT

The engine really comes to life in Microsoft 365 Copilot. This plan is rooted in Microsoft Graph – meaning users can get relevant assistance that is based on internal data. This makes Copilot super powerful for assisting on work tasks. It also boasts enterprise-grade data protection, privacy, and compliance, and only allows access to content users have permission to see. No safety briefing required. 

Employees could save more than two workdays per month with Microsoft 365 Copilot 

Copilot can: 

  • Write detailed Teams meeting notes – save up to 25 minutes per meeting 
  • Summarise what you’ve missed in Teams chats – no more scrolling to find important messages post-holiday 
  • Draft, summarise, and organise Outlook emails – save up to an hour a day 
  • Draft Word documents and PowerPoints presentations 
  • Search across all Microsoft apps for topics, customers, and projects 

 

Explore more ways your clients could use Copilot for different functions. 

Cruise at altitude with Copilot Studio

Copilot Studio is a low-code agent builder that will help users cruise through their day. 

Customers can automate workflows and build custom AI agents that connect to any data source – Microsoft 365 or third-party – and be embedded into company apps. No coding skills required. 

Specialised agents can dive deep into specific tools or teams, while workflow agents reduce repetitive tasks to just a few prompts. Imagine generating end-of-month reports in minutes! 

For security, point clients to Microsoft Security Copilot. For coding, there’s GitHub Copilot. 

Which copilot to choose?

PlanBest ForHow It HelpsCost per user per month
Copilot ChatBusinesses who want employees to start using AIQuick content or ideas without deep integration£0
Microsoft 365Businesses who want AI integration with MS 365 appsFully integrated with MS 365 Graph, secure, and scalable AI for all teams£24
Microsoft StudioBusinesses who want to create specific AI agentsLow-code agent building and customisation that scales and adapts to needsPricing varies

Put your clients in the cockpit

Take the time to understand what gets your clients soaring to new heights – whether it’s productivity, revenue, or company culture goals. Then you can quickly match them with the Copilot plan that’ll help productivity take off and boost ROI. If a customer is hesitant to go all in, help them to experience the power of AI first-hand with a free trial, then circle back in a couple of weeks to see if they want to upgrade. If you’re unsure which plan would be best, reach out to our team at copilot@westcoastcloud.co.uk.

Still not quite feeling ready to talk Copilot with your customers? Dig deeper into Copilot on our webinars and customised training sessions available to you and your customers. Book a session with one of our experts today.

And once you’re ready to get clients onboard, we’re here to help. For expert advice on anything Copilot, contact copilot@westcoastcloud.co.uk.

ARTICLE AUTHORS

Fela Sowande

Microsoft 365 Copilot Specialist at Westcoast Cloud. 

Louis Graham

Copilot Specialist at Westcoast Cloud. 

Ready to get clients onboard with Copilot?

We’re here to help, get in touch with our Modern Workplace team

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sirius payroll 365

Built by: DOGMA GROUP

https://www.siriusapp.co.uk/apps/

WHAT PROBLEM DOES THIS APP SOLVE

Sirius Payroll 365 consolidates HR and finance data, automating HMRC reporting, and generates payslips and P60s, streamlining payroll management. It ensures legal compliance, eliminates manual interventions, reduces errors, and provides real-time financial insights—for just £1 per employee per month.

KEY APP FEATURES

  • Unified payroll handling (employee salary, NI, pensions, deductions)
  • Automated HMRC reporting and tax code retrieval
  • Effortless payslip and P60 generation with email distribution
  • Comprehensive earnings and financial reporting
  • Seamless integration with Dynamics 365 Business Central and HR
  • Timesheet app integration for accurate billable hours
  • Hosted on Microsoft Azure for data security
  • Value add: Payroll Portal (Payslips)- Sirius Connect 365 (Optional)

WHY DOES IT STAND OUT

HMRC-recognised and Azure-hosted. Automates compliance and reporting and fully integrates in D365 Business Central—at just £1 employee/month.

POWERED BY:

Business Central

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Just Apply

Built by: FOCUS ON BUSINESS LTD

https://www.focusonbusiness.co.uk

WHAT PROBLEM DOES THIS APP SOLVE

It automates the process of receiving and posting vacancies to multiple job boards (including the Apprenticeship Service), capturing applicants and creating a talent pool. It also offers improvements in the shortlisting, interview and onboarding process plus employer engagement.

KEY APP FEATURES

Own branded Job Board, Integration with the Apprenticeship Service, LRS Integration, Posting to Multiple Job boards such as Indeed, Reed, Total Jobs etc. The system can manage Apprenticeship Recruitment, Course Applications, Skills Bootcamps, 6th Form Applications and events. All data integrated directly into the JustApply Power App (Dataverse), Full reporting suite, SMS send and receive functionality, Fully customisable.

WHY DOES IT STAND OUT

Saves customers significant sums by using automation. All data is created by potential learners and Employers.

POWERED BY:

Powerapps;Dynamics CRM;Power Automate;Own branded Job Board software

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focus on business

https://www.focusonbusiness.co.uk

Experts in CRM, Power Platform, SharePoint, Azure, and system integrations for efficient business solutions

solutions offered

ALL SECTORS

EDUCATION

ALL Software solutions

we specialise in

All, but specialise in Further Education

how can we help

Outsourcing. Managed Services, Cloud Migrations, Team Augmentation
SharePoint: Tailored solutions to streamline workflows, improve collaboration, and drive productivity.
Microsoft 365: Implementations to enable secure, remote work environments and enhance team productivity.
Power Platform/Dynamics 365: Development of custom low-code applications to automate business processes and improve agility.
Azure: Scalable cloud infrastructure designed to support business growth and innovation.
Power BI: Data visualization tools that deliver actionable insights and support informed decision-making.

what makes us different

We build powerful solutions within the Microsoft ecosystem that seamlessly integrate with external platforms to provide connected, end-to-end business systems

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SYNERGY TECHNOLOGY

https://www.synergytechnology.co.uk

Synergy Technology is a UK-Based Microsoft Partner Providing CRM and ERP Solutions for Business since 1997

solutions offered

logistics

manufacturing

dynamic 365

we specialise in

Logistics and Distribution, Warehousing, Manufacturing and Technology

how can we help

We offer a comprehensive suite of services, including:
 
Customer Relationship Management (CRM): Streamline your sales processes and improve customer engagement with our CRM solutions.
 
Enterprise Resource Planning (ERP): Manage your finances, operations, and customer relationships with ease using our ERP systems.
 
Accounting Solutions: Simplify your financial management with our robust accounting software.
 
Add-Ons and Integrations: We have an extensive range of applications, developed both in-house and by third parties, that we can use to enhance and improve applications.

what makes us different

We pride ourselves on our ability to understand your business processes, identify challenges, and recommend the best solutions to drive growth and efficiency.

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cloud 9 insight

https://cloud9insight.com

Specialist Dynamics 365 partner supporting SMBs with CRM and ERP

solutions offered

manufacturing

asset management

dynamic 365

we specialise in

Professional Services, Wealth and Asset Management, Membership, Manufacturing

HOW CAN WE HELP

Cloud9 Insight work exclusively with small and medium-sized businesses, helping them to grow profitably and by enhancing their customer experience through the power of CRM and ERP.
 
Cloud9 provide services for three customer personas:
Lite – fixed price, fixed outcome implementations across Sales, Marketing, Project Management and Finance.
Rescue – support and optimisation clients with failing Dynamics solutions
Strategic – traditional scope-led project including requirements gathering, tailored configuration, data migration, integration and training

what makes us different

Cloud9 USPs are: 1. A unique methodology “Inspirational Clarity” to improve customers experience and grow your business. 2. A fully UK based team, from pre-sales to delivery and support. No offshore. 3. Our post-project support offers unlimited ad-hoc training for all users to drive adoption and ROI

does this feel like a match?

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kms software

https://kms-software.com

CRM and Power Platform specialists delivering solutions built on Dynamics 365, Power Apps, and Power BI.

solutions offered

construction

manufacturing

dynamic 365

we specialise in

Construction, Manufacturing, Not for Profit, Education/Training

how can we help

KMS delivers tailored CRM and Power Platform solutions for construction and manufacturing. Our flagship app, Project-CRM, is built on Dynamics 365 and helps businesses manage complex sales, stakeholders, and compliance.
 
As a certified Microsoft Biz Apps specialist, we offer solutions across Power Apps, Power BI, and Power Automate, including Inspections+, developed with Resco, for streamlined site inspections. We help modern work partners extend their value with sector-specific tools.

what makes us different

With deep industry knowledge and decades of CRM experience, we deliver cost-effective, feature-rich solutions tailored to each customer’s unique needs. We focus on adding real value, not complexity, ensuring every solution works the way our clients do.

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KMS Project-CRM

Built by: KMS SOFTWARE

https://kms-software.com

WHAT PROBLEM DOES THIS APP SOLVE

Project-CRM helps construction and manufacturing firms manage complex project pipelines involving multiple internal and external stakeholders. It replaces generic CRM setups with a project-centric approach—enabling better collaboration, clearer visibility, and more accurate forecasting across the full project lifecycle.

KEY APP FEATURES

Project pipeline tracking, Framework agreement management, External stakeholder linking (Project Links), Resourcing, Revenue forecasting, Microsoft 365 integrations, Power BI reporting, Document management, Key account management, Quotation handling

WHY DOES IT STAND OUT

Purpose-built CRM for project-focused businesses with tools tailored to stakeholder management, forecasting, and real project visibility.

POWERED BY:

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Supercell365

https://supercell365.co.uk

Supercell365, UK and Ireland Microsoft Dynamics 365 partner specialising in Business Central, CRM & Power Platform

solutions offered

construction

manufacturing

dynamic 365

we specialise in

Manufacturing, Distribution and Service based organisations. Telco, Tech and IT Service Providers

how can we help

Supercell365: Your partner for Microsoft Dynamics 365 Business Central and Dynamics 365 CRM (Sales, Service, Customer Insights). We consult, advise, architect, implement and support. Our deep expertise is the foundation upon which we help customers and partners thrive in the world of modern business applications. Whether you’re seeking to find or respond to new biz apps opportunities, build your own Dynamics capabilities, or need support to deliver and manage your customers projects, Supercell365 is your trusted partner. We provide the knowledge, tools, frameworks, and talent.
 

what makes us different

Acting as your trusted delivery partner, we offer full project execution | We can provide white labelled project delivery | We connect Microsoft-accredited talent to help deliver your projects. From strategic leadership, business consultancy, functional through to technical delivery and support.

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pragmatiq

https://pragmatiq.co.uk

Pragmatiq are a Microsoft Solutions Partner specialising in Dynamics 365, Power Platform, and Microsoft Copilot Studio.

solutions offered

construction

manufacturing

dynamic 365

we specialise in

Charities, Education, Membership Organisations, Health & Social Care, Financial Services, Training Providers, Professional Services.

how can we help

Pragmatiq are a Microsoft Solutions Partner specialising in Microsoft Dynamics 365, Power Platform, and Copilot Studio. We work with organisations across industries to solve real business challenges. Our offerings include:

  • Custom Power Apps to address specific needs.
  • Dynamics 365 implementations to streamline processes.
  • Power BI dashboards to turn data into insights.
  • Copilot Studio solutions to build AI agents for efficiency.

what makes us different

Pragmatiq combines years of Microsoft expertise with a consultative, people-first approach. We tailor every solution to each client’s unique needs, focusing on long-term impact, user adoption, and continuous improvement.

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Dogma group

https://dogmagroup.co.uk

Delivering end-to-end CRM, ERP solutions with D365, Salesforce & Power Platform – in collaboration with our partners.

solutions offered

construction

manufacturing

dynamic 365

we specialise in

Information Technology, Enterprise, Industrial, Business Services, Healthcare & Medical, Manufacturing, Academic, Charity and Government organisations.

how can we help

We deliver:
1. CRM & ERP Consulting
Health- checks & Discovery assessments
Fully managed project delivery: scoping, documentation, development, testing, data migration
24/7 comprehensive support services
Flexible training programs tailored to client needs
Licensing guidance (procurement managed via the partner)
2. Partner Engagement & Development
Dedicated Westcoast partner team
Attractive referral programs
3. Delivery Methodology
Configure-first, product-agnostic approach to maximise platform value
Fixed-cost delivery guarantees with robust quality assurance at every stage

what makes us different

We deliver outcome-focused solutions through transparent engagement with users and partners, leveraging a configure-first methodology and impartial, product-agnostic guidance. Our fairness-first approach includes fixed-cost guarantees and a commitment to rigorous quality assurance at every stage.

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